Mercaux

SaaS
Сотрудники ≈ 55
2016 год основания
Missing

Mercaux helps retail stores transition from a simple sales channel into a multi-purpose experience, fulfilment and remote selling centre. We do this by bringing the benefits of digital in-store to power 'The Connected Store'.

Our "Connected Store Associate" solutions equip staff with instant access to product information, company-wide inventory, digital content, customers’ profiles and wish lists, through to mobile checkout capabilities. Our Remote Selling solutions further allow Associates to communicate with customers via WhatsApp, SMS and Video.

Our "Connected Customers" solutions, Consumer Web App, Self Service Kiosks and Digital Fitting Rooms, allow customers that want to keep socially distanced from staff in-store to serve themselves.

Our "Connected Insights" use these technologies to opens the black box of in-store data so retailers can understand what actions contribute to a sale (or lost basket) in a customer’s path-to-purchase by revealing customer behaviours, staff performance and product funnels, and match these with insights from other channels.

Mercaux is a "Digital Lego" Platform, which means that all our solutions are seamlessly integrated together, but still can be launched independently giving the stores flexibility and agility to chose your own path to digitalisation.
 

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